Network Security: Can Your Business Survive a Cyber Attack?
A number of Twitter accounts have been hacked on July 15 to start a cryptocurrency fraud. Twitter uses a network security level that’s suited for enterprises. So how did hackers get access to these accounts? Twitter claimed that hackers gained access to the accounts by using an internal admin tool. The company tweeted that a “coordinated social engineering attack” was carried out on employees, giving a hacker access to “internal systems and tools.” Cybercriminals are skilled at exploiting the weaknesses of mobile devices and laptops. Businesses of all sizes are experiencing record-breaking data breaches and interruptions. Is your company able to recover from identity theft, malicious email, or compromised vendor information? Cybersecurity threats to Network SecurityA research by NCSA or National Cyber Security Alliance discovered that: 1) Nearly 50% of SMEs were by a cyberattack. 2) Small businesses are the target of more than 70% of the attacks. 3) After six months, up to 60% of hacked medium and small-sized businesses are bankrupt. Symantec, which is behind NortonLifeLock security software, monitors cyber threats using a global network with 98+ million sensors. In 2020, it discovered over 375,000,000 new malware combinations, including 98million bots and 1.1billion compromised identities. Surprisingly, 76% of all web sites scanned had vulnerabilities that made them vulnerable to attacks. Symantec says that “Perhaps the most amazing thing about these numbers is that they no longer surprise me.” Cybercrime is now a regular part of our lives, as real-life and cybercrime are inextricably linked. Cybercrime is so common that attacks on businesses and countries are regularly in the news. We’ve become completely blind to the speed and volume of cyber threats. Blogs from I.T. companies are a great resource to keep up-to-date on cybersecurity trends and protect your business. What is a Disaster Recovery Plan? It is not a question of “if,” it’s a matter “when” your company will be under cyber-attack. Disaster recovery and backup are two different things. Both serve different purposes to keep your company in operation during a crisis. Backup is the act or making copies of your data. Multiple copies of your data will allow you to quickly access important information in the event of data corruption, accidental deletion, or server problems. Your I.T. network can be restored to normal after an emergency. A disaster recovery plan will help you do this quickly. Forbes also reports that one third of businesses are at risk due to a lack of a current or adequate managed services plan. FEMA reports that 90 percent of companies without a plan fail after a cyberattack. Emergencies in Essential Technology Data disasters can take many forms: hardware and software malfunctions, cybersecurity breaches, natural disasters, and even natural catastrophes. These natural disasters can cause downtime which can result in your company losing money. Gartner estimates that I.T. downtime can cost a company an average $5,600 per hour. As companies continue to do more work online, it creates more opportunities for data breaches and other cyberattacks–Verizon’s “2019 Data Breach Investigations Report,” 43 percent of breaches involved small businesses. Hackers can use ransomware to prevent access to computers and data, copy your data, or use spyware to steal credit card numbers and passwords using phishing methods. Will you be prepared if your company is hit with a data catastrophe? Companies need to prepare for the worst by having a disaster recovery and backup plan. These steps will help you to keep your company in control and minimize downtime. Identify the attack’s scope. It is essential to have an incident management team that can quickly respond to a cyberattack. To limit damages, it is important to respond quickly. Ponemon Institute research shows that incident response teams have significantly reduced the cost to recover data breaches, which in turn has saved affected companies almost $400,000 annually. These are the most important steps that your company should take.
Once you have the information about the threat, other network users can be notified immediately. Let them know what kind of attack you are looking for and how to prevent it. Apply damage control. Do not panic and close down your entire network. You could miss deadlines, upset customers and cause damage to your reputation. Instead, you should get to work repairing and identifying the problems. Notify customers and other stakeholders immediately about the attack. It’s better to disclose a data breach immediately than to keep it secret. If the news spreads that you tried to hide a security breach in your company, it could cause serious damage to your business’ integrity. Quarantine infected computers and impacted applications from the network. You can stop any viruses or malware spreading by identifying the affected systems. The incident response team should also be looking for possible backdoors hackers might have created to gain access to your system in the future. Until you have resolved security issues, close all accounts that may be accessible to vendors, customers, and suppliers. Secure your network by implementing best practices in cybersecurity and working with IT support professionals. For access to affected systems, change company-wide passwords. Install clean data backups and software backups. You should ensure that there are no default credentials which could allow hackers to get back in. Spread the word. Make sure to train your employees on cybersecurity policies and procedures. You should review how to keep passwords secure, avoid sharing your personal information, and avoid downloading emailed links. Attacks on notebooks and desktops have increased by 132 per cent in 2020, making them the most popular target. It is therefore essential to improve endpoint security. You can protect your company’s data assets by updating insecure, old or obsolete devices with multiple levels of protection. Cybercrime is a real threat, with estimates putting the annual financial loss to U.S. businesses at $500 million to $1 trillion. It will happen to you. Your company will be at risk if a company as safe as Twitter is attacked by hackers. Call SpartanTec, Inc. now if you need the help of experts in protecting your business against cybersecurity threats.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston via Blogger https://ift.tt/32aAJx2 December 15, 2021 at 11:58PM
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5 Cybersecurity Threats for Businesses and Tips to Avoid Them
Nearly 70% of all full-time workers in the United States switched to working remotely during the COVID-19 epidemic. In the post-COVID era, approximately 58.6% of U.S. workers continue to work remotely without the possibility of ever returning to an office space. While remote jobs offer many benefits, they can also be a breeding ground of cybersecurity attacks and expose companies to greater risk. Right Scale’s 2019 State of the Cloud Report found that 91% of businesses use public cloud while 72% use a private one. Nearly every aspect of an organization’s day is digital, including company-run platforms and data-sensitive accounts. These drastic migrations create a host of new and increased risks. It’s becoming more important than ever to evaluate your company’s vulnerability as cybersecurity threats keep evolving. We’ll be walking you through five common cybersecurity Fayetteville NC threats that businesses face, as well as three tips for avoiding them. Five Cybersecurity Threats to Businesses in 20211. Phishing Phishing refers to a hacking technique that tricks users into downloading malicious messages. The scheme looks like regular email and includes legitimate links, attachments, business names, logos, and business names. The email convinces users to click a link or download an attachment. The subject line of phishing emails may be clickbait. Whale phishing, another type of email phishing, is targeted at executives. Spear-phishing is another option that sends emails to specific employees of a company to steal information. Email phishing is the most common form of phishing. Smishing is a form of phishing that sends SMS messages to encourage clicks on dangerous links. Vishing, on the other hand, sends fake phone calls and voice messages posing as legitimate businesses. Phishing via search engines is a more recent form of phishing. This involves hackers creating fake websites that rank high in search engine results to steal customers’ information. According to Cisco–2021 Cyber security threats trends, phishing and crypto topped the list. 86% of organizations had at least one user connected to a phishing website in a recent survey. A wrong click by an employee could expose a company to huge risk. 2. Malware Malware, also known by malicious software, can slow down or stop computers from functioning completely. Malware can cause computer systems to be destroyed by trojan malware, spyware and viruses, ransomware and adware, as well as worms. Clicking an infected link can allow malware to be downloaded onto your computer. Hackers can access your company’s passwords and banking information, as well as files and personnel files, once malware has been installed on a computer system. Companies reported that 35% of all malware attacks they faced in the past year used previously unknown malware or methods. This percentage will likely rise as more workers work remotely. 3. Ransomware Ransomware is a type of malware that encrypts user’s computer systems. Users are unable to access their files or systems after a ransomware attack is launched. Users will need to pay ransom to cybercriminals in order to be able to access their systems again. Bitcoin is often used to pay ransom payments. Cybercriminals might also ask for other payment methods, such as Amazon gift certificates. Ransom charges can vary greatly from hundreds to thousands of dollars, or even more. Many ransom payment organizations don’t have access to their systems. Ransomware can be spread via a malicious download sent in an email. Attacks can be directed at individual employees or whole organizations. A notable 58% of US businesses reported revenue loss as a direct result of ransomware attacks during the pandemic. 4. Data Breach Data breach is when sensitive data are stolen from a system that does not have authorization. This includes, but is not limited to, credit card numbers and social security numbers. It also includes names, home addresses, email addresses, passwords, and user names. Breaches can be carried out through point-of sale (POS) systems, or via a network attack. Cybercriminals will likely launch a network attack if they find a flaw in an organization’s online security system, and then use that weakness to penetrate the system. Hackers can also use social attacks to trick employees into giving access to the network. They may fall for tricks such as downloading harmful attachments or giving out login credentials. A data breach analysis by the Identity Theft Resource Center, (ITRC) shows that the number of data breaches reported in the United States has risen to 38% during the second quarter 2021. Businesses must immediately take action to stop data breaches and fix the problem. Failure to act quickly could result in a damaged reputation and possible fines of thousands to millions. 5. Compromised Passwords Most often, compromised passwords are caused by users entering their login credentials on an untrusted website. Accounts that have the same username and password combination are more susceptible to hackers. Multiple passwords can make your system more vulnerable to hackers. This puts multiple accounts at risk. Always use unique passwords that are difficult to guess when creating passwords for company accounts. For maximum security, tell your employees that 51% of respondents use the same passwords to access their personal and work accounts. Three Tips to Avoid Cybersecurity Threats1. Build Your Expertise–Internally and Externally Small- and medium-sized companies, especially, can struggle to hire the right people to protect them from cyber threats. It can be costly to hire a security manager or engineer, and it might be difficult to assess the hard skills of an individual. An in-house team will provide you with the best long-term accountability. Many companies choose to hire an outside firm or freelance an IT support professional. UpCity, a company that helps small businesses find cybersecurity companies they can trust, can also help them with hiring a cybersecurity company. Working with an outside company has two advantages. They can provide 24/7 monitoring of attacks that could occur at any moment and are experts who keep up to date on the evolving landscape of cyberattacks. 2. Educate your team While some of the best cybersecurity practices might seem obvious, it is important to inform your entire team about them and make sure everyone is on the same page. Discuss with employees the importance of strong passwords and how to use shared networks safely. Also, discuss your internet use guidelines and how to protect customer data. Your team should be able to identify phishing attacks. This includes looking for URLs and email addresses that are very close, but not exact. Also, using language that is unclear or misspelled. Be cautious about asking for passwords and other personal information. Cyberattacks can strike even the most experienced security personnel. It is possible to quickly catch an attack by giving employees something to look out for. One UpCity employee saw many outbound emails that were not sent from their account last year and realized that their password had been compromised. They reviewed their email settings and changed their password immediately. An attacker set up a mail filter to forward all mail to an external address. This was found and removed. An insufficient response could have overlooked this detail, which allowed the attacker to potentially gain access to their password and other accounts. 3. Make a Cybersecurity Policy Your cybersecurity policy should be updated regularly to reflect new attacks. The policy’s core should cover protecting devices, including up-to-date browsers, firewalls and encryption, multi-factor authentication (not only strong passwords but secondary methods of authentication), data protection (including how to deal with customer data and what to send via email). You should make your policies easily accessible to all employees. They should also be reviewed regularly to ensure that everyone understands and follows the correct protocol. A cybersecurity plan is essential. It is vital that every company, regardless of its size, understands current cyber threats and how to combat them. A plan that is well-executed and regularly reviewed is the best way to protect customer and company information. Cybersecurity should not be put on the back burner, regardless of whether you have in-house knowledge or a trusted partner outside. Protecting your business is as simple as understanding the latest threats and how to avoid them. Call SpartanTec, Inc. now if you need the help of IT experts in boosting your company’s cybersecurity.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston via Blogger https://ift.tt/3GdPgXc December 04, 2021 at 03:45AM
Cybersecurity Goes Beyond A Firewall
Many people believe that installing anti-virus software and a firewall on servers and personal computers is enough to protect their business from ransomware and data breaches. These IT solutions are just one part of a multilayered security strategy. Along with technological advances, human factors must be considered. As technology advances at an alarming rate, cyberattackers find it harder to circumvent them. This is why they choose to attack the human element. This has resulted in phishing emails, phone calls, and impersonations, all designed to steal the technology from the firewall and other security hardware. Numerous government offices have been in the news lately. Ransomware encrypted all files on the network of municipalities, forcing them to close down. In some cases, ransomware encrypts the files on the network and forces victims to pay it. An employee opened infected emails and was the first victim. These messages can often be mistaken for legitimate UPS or FedEx shipping emails or notifications. Cybersecurity and FirewallsAttenuating the Human Factor Awareness and education. Regularly remind and educate your employees about fake email. You might consider hiring a company that specializes in training employees about safe cybersecurity practices. Your employees should be able to identify common malware and phishing methods that disguise malware as an everyday task. UPS and FedEx will not send confirmations unless the package is being shipped. It’s better to delete any messages if your company has not shipped anything recently, or isn’t expecting any delivery. Inform your employees about the IT support teams and how they can be reached. This will prevent impersonation. Cybercriminals are good at doing their research and will attempt to find out which IT support company or staff they can trust. These imposters are a danger to your employees and you should inform them who the legitimate IT support team is. Look at the links in your emails to make sure they get to their intended destination. Microsoft 365 users may see an email regarding quarantine. Attached links should be sent to onmicrosoft.com or office.com. They will not direct you to an unidentified, random or unusual link. Validating requests is also a good idea. Ask the sender to confirm that they sent the message. Technology Factors Many companies have an anti-virus and managed firewall in place as part of the strategy for cybersecurity. These should be regularly updated and properly managed. It is important to update servers and workstations regularly. However, you must be aware of how to recover data in the event of a data breach. Make sure you test backups regularly if you have them. If it cannot restore your files, it is not considered a backup. Encrypted backups are also recommended. It is best to have backups every week, month, and annually on a cold medium such as a cloud. SpartanTec, Inc. can help you set up the best cybersecurity strategies to protect your business and network from online threats.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston via Blogger https://ift.tt/3xomGzi November 26, 2021 at 12:50PM
7 Steps to Protect Your Business from Information Security Attacks
Businesses are often subject to information security breaches. It’s quite common to hear about businesses having issues with information security breaches as hackers get more sophisticated. These threats are what make cybersecurity a top priority for businesses. It’s no longer the case that computers should be left unprotected. Businesses have cyber defenses in place to protect customer and company information from hackers. Businesses need to be aware of the risks associated with data breaches and take all steps to protect their information. How businesses can keep data safe from prying eyes and information security breachesThis is an easy decision to make: Hire a cybersecurity specialist. Companies that are determined to keep their businesses afloat would hire the best cybersecurity specialists. Hacking and data security methods are constantly evolving, just like the business landscape. Businesses choose cybersecurity experts to keep hackers from getting in their way. Separate business and personal accounts are best. This allows businesses to protect their data from the public. Emails can be easily passed around, but it will be much more difficult to locate the information if business accounts are kept separate from personal accounts. This simple security precaution can greatly impact your online security. Hackers don’t just use bruteforce to hack into your computer and gain access to all your data. They also build awareness. Hackers use a variety of social engineering techniques to gain access to business and personal data. This can be avoided by raising awareness and recognizing information security breaches Fayetteville to be an imminent threat. To build a stronger defense against hackers, this includes using secure passwords and two-factor authentication. Employees need to be taught about data protection. Data breaches are often accidental. There is a way to avoid this. Employees will be more involved in data protection programs if they are educated through the process. They will learn how to safely handle company information. While it may incur some additional costs, the benefits will be well worth the effort. Data security should be a priority. Many businesses don’t have the right security protocols to protect their data. This mentality makes it unlikely that a data breach will occur. Many businesses are vulnerable to hackers because they lack data security protocols. They also don’t teach their employees how to encrypt data. All of this can be changed by instilling a sense urgency. It also involves educating employees on data security and information security breach prevention. FINRA – The Financial Industry Regulatory Authority (or FINRA) has a lot of cybersecurity items. Businesses large and small alike can learn how to secure their data from hackers around the world by visiting their website. If your business is just starting out, it’s a great place for you to start. Data permissions must be restricted – A hierarchy of data permissions should always be in place. Only employees at the bottom level should have access to company information. Each tier has its own data permissions. Hacks are most common when employees have easy access to information on a network that doesn’t have data restrictions. Although it may sound like something the CIA would do, in reality restrictive data permissions are a great way to ensure data security and control who has access to what information. SpartanTec, Inc. can provide more information about how to protect your company against data breaches.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence, Charleston via Blogger https://ift.tt/3wEy09X November 12, 2021 at 12:42AM
Cybersecurity for Small Businesses
Businesses of any size and located anywhere can use the internet to reach new markets. They also have the opportunity to be more efficient by using computer-based tools. Cybersecurity should be considered whether a company plans to adopt cloud computing or use email and maintain a website. Digital theft is now the most common form of fraud. It has surpassed physical theft. Every company that uses the Internet must create a culture of security to increase business and consumer confidence. The FCC launched the Small Biz Cyber Planner 2.0 online in October 2012. This tool allows small businesses to create custom cybersecurity plans. A one-page Cybersecurity Tip sheet was also published by the FCC. This quick resource includes new tips for creating a mobile device plan, as well as information on credit card and payment security. Cyberseucrity: Securing and Empowering Small Business With TechnologyOn May 16, 2011, the FCC hosted a roundtable with leaders from both the private and public sectors in order to provide the most current and effective cybersecurity strategies for small business owners. For more information on the Cybersecurity Roundtable May 16, 2011 event, visit the Cybersecurity Roundtable event webpage. You will find links to the News Release, Factsheet and playback of the recorded webcast. The agency also released a Cybersecurity Tips Sheet that outlines the top ten methods entrepreneurs can protect network, themselves, and their customers from cyber attacks. 10 Cyber Security Tips For Small Businesses Small businesses can reach new markets by using broadband and information technology. This allows them to increase productivity and efficiency. Businesses need a strategy for cybersecurity to protect themselves, their customers and their data against growing cybersecurity threats. Training employees in security principles Establish policies and security procedures for employees. For example, require strong passwords and set appropriate guidelines for Internet use. Set up rules that outline how to protect and handle customer data. Cyber attacks can be prevented from computers, networks, and information Maintain clean computers: Ensure that you have the most recent security software, web browser, operating system, and antivirus software. This will help protect against malware, viruses, and other online threats. After each update, set antivirus software to run an automatic scan. Other key software updates should be installed as soon as possible. Firewall security is essential for Internet connections A firewall is a collection of programs that block outsiders from accessing private networks. You can either enable the firewall on your operating system or download free firewall software online. Employers who work remotely should ensure their home systems are protected with firewall security. Create a mobile device action plan If mobile devices have access to confidential information or the corporate network, they can pose significant security and management problems. To prevent thieves from using your phone’s public network, make sure that users password-protect and encrypt their data. Set up procedures to report equipment stolen or lost. Backup copies of business data and other important information should be made Backup all data regularly. Word processing documents, databases, financial files and human resources files are all critical data. If possible, backup data every week or more often and keep the copies offsite or in a cloud. You can control physical access to your computers by creating user accounts for each employee. Unauthorized individuals cannot access or use business computers. Laptops are easy targets for theft and can be lost so make sure to lock them away when they’re not being used. Each employee should have a unique user account and strong passwords. Only trusted IT support staff and key personnel should have administrative privileges. Protect your Wi-Fi networks Secure your Wi-Fi networks for work. Make sure they are encrypted and hidden. Your wireless access point, or router, can be used to hide your Wi Fi network. It will not broadcast your network name (also known as the Service Set Identifier, SSID). Passwords are required to gain access to the router. Use best practices for payment cards Banks and processors should be consulted to ensure that the best tools and anti-fraud service are used. Your bank or processor may have additional security requirements. Separate payment systems from less secure programs. Don’t use the same computer for processing payments or surfing the Internet. Limit access to data and information for employees, restrict authority to install software. Access to all data systems should not be granted to one employee. Employees should be granted access only to the data systems they require for their job. They should also not be allowed to install software without permission. Passwords and authentication Employees should be required to use unique passwords, and that they change their passwords at least once every three months. Multi-factor authentication, which requires additional information to gain access, is something you might consider. Multi-factor authentication is available for accounts that are sensitive. Check with vendors who handle sensitive data, such as financial institutions. Call SpartanTec, Inc. now if you need more information about cybersecurity and how our team of IT experts can help.SpartanTec, Inc. via Blogger https://ift.tt/3bhCc5Z October 28, 2021 at 10:41PM
Does Your Small Business Need Network Security?
Cyberattacks can be devastating for small businesses. There are some things they can do to increase their network security. Two Factor Authentication For each sign-in, two factor authentication or multifactor authentication is required. This applies to all back accounts and all insurance accounts. If possible, it should be defector. The second factor authentication refers to using a different password or a four-digit code to authenticate the login after the username and password are entered. Many consumers know this is similar to post login SMS messaging. However, many banks and government agencies use multifactor authentication or depend on non-sms delivery. Network Security: FirewallsThere are many types of firewalls available, some even made for mobile devices. The firewall acts as the first or second line defense for income traffic, including information that is personal or business-related. The firewall is responsible for protecting the network, a specific device or both against different types of cyberattacks. This could include malicious code insertion, denial of service, data stuffing and malicious payload on specific documents. A firewall works well when it is tailored to the specific needs of the situation. A firewall can be a security risk that could lead to network compromises. CyberHacks Common to Small Businesses Half of all cybersecurity attacks involve social engineering. These include voice phishing and email phishing as well as link bait, SMS Phishing, social media, search results, voice-phishing and email phishing. There’s also reverse social engineering. This is where someone discovers enough information about you company to convince you they are real and help with your hacking problem. There are many occasions where social engineering attacks can occur. It could be directed at the CEO or CFO. This is known as the Business Email Compromise scam. Other scammers could also target corporate websites using fake vendors and fake comments. This is done to flood a company’s website with negative comments and give it a negative vibe. As cybersecurity is a critical issue for businesses, the brand’s reputation security, key employees, and the owner are all crucial. Even though a small business may have updated protocols and security rules, it may still be susceptible to reputational attacks. Google alerts should be set up in your company name, the names of your key employees, and your own name. You should monitor for changes in search results that could indicate an attack on one’s reputation. A social media strategy should be developed that encourages workers to not share work-related information and teaches employees how to spot fake accounts. Call SpartanTec, Inc. now if you need to improve your company’s network security.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence via Blogger https://ift.tt/3ulsCaR September 29, 2021 at 11:25PM
How managed firewall protects your business
Firewall monitoring and management are two of the many solutions included in managed IT services. Monitoring your company’s firewalls will ensure that they use the correct definitions and that there are no conflicts that could affect network performance. Managed IT service providers will review and remove any unnecessary rules from the firewall rules. This will ensure that the firewall is operational and running efficiently. A report detailing the change and the reasons for it will be filed. This will allow you to know what has been done and how it impacts your business. Flexible and adaptable Firewall ManagementSpartanTec, Inc. is able to work with all industries and sizes of businesses. Our IT professionals have a wealth of experience and deep knowledge that allows them to provide high-quality service. Our team is likely to have worked with a similar firewall solution to what you are currently using. Our IT support specialists can help you learn more about the vendor’s solution and integrate it into our process. This will address one of the biggest challenges in firewall management. Firewall Management and Monitoring Reports Reliable managed IT services providers will provide firewall Fayetteville NC monitoring, analytics, and reporting on a weekly basis, monthly, quarterly and yearly bases. This report will provide information about your firewall’s status and emerging trends regarding how your network is being accessed. This report will provide key analytics such as how many access requests were submitted, which data packets were rejected and the IP addresses that attempted to enter your network. These data can help you improve your firewall settings to protect your network more effectively. Reduce Firewall Effects and Get the Most From Security Results SpartanTec, Inc. will do everything possible to minimize the impact on business operations. We understand the technology and business processes of our clients to find the most effective protection. This allows us to identify the solutions that provide the best protection, without disrupting the user experience. This is why it is so important to actively seek out technology vendors for our clients. This allows us to see how these solutions fit together so that we don’t disrupt the client’s business when we suggest enhancements to their cybersecurity tools and practices. You, as a customer, should receive the best protection possible without compromising user experience for customers and your team. SpartanTec, Inc. is available to answer any questions about firewall management or monitoring services.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence via Blogger https://ift.tt/3nFWwVJ September 16, 2021 at 11:34PM
A Guide To Software Support Services
Software support services are IT support that is focused on the technical aspects of the software. These services can also be provided as break/fix solutions for certain software products. These services include but are not limited to, revenue from long-term technical support contracts or incident-based pay-as-you-go support.
Software support offers a variety of services, including installation and troubleshooting. Remote support can be offered via internet communication, telephone, or in-person. Instead, automated methods are used as available on the customer’s device or the internet. Support services for software may include product updates, new product installation, migrations of major software releases, and other types of reactive and proactive on-site services. They also can support infrastructure software and custom applications. A product vendor, a third-party software maintenance company or a consulting firm could provide services. This category covers software products and technologies, including custom and commercial operating systems, infrastructure software, as well as application software. Software support services do not include software code updates and upgrades, which vendors refer to as software maintenance.
Software Support Services: Why Are They Important?
Accessing information is now easier and quicker. Companies need to pay attention to the smallest details in order to perform flawlessly in real-time. This will ensure that you continue to receive software updates and the latest notifications without interruption. Technical IT support will be provided via chat, email, phone, and phone. You’ll also receive product updates. This is far better than one-time tech support, which can be costly and could lead to reduced productivity as well as virus attacks. Software support services vendors will continue to work on improving and adding new features. This will all benefit you and your company. This will ensure that your company is always ahead of its competitors. Malware attacks are getting more sophisticated every day. Hackers are constantly looking for vulnerabilities in software. Hackers could potentially hack your company’s software if it doesn’t have the most recent version. If hackers are able to hack into your system, they will steal your company information and even take your network hostage. You will need to pay a premium in order to have your network back up again. Software support services will provide IT support professionals who can protect your software from viruses, malware, Trojans, hackers, and other malicious programs. Your managed IT services provider will keep your anti-virus software up to date, so your system remains safe. Software support services also offer continuous access to software updates, knowledge base access, and the ability to concentrate on your core business while your IT consulting firms take care of any technology-related issues.
SpartanTec, Inc., Fayetteville is available to answer your questions about software support services.
SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence via Blogger https://ift.tt/3BgqUtn August 27, 2021 at 09:53PM
10 Tech Jobs Small Businesses Must Outsource
IT outsourcing could be an excellent method for startups and small business to deal with tedious tasks while improving productivity and cutting back on costs. Outsourcing necessities that are all tech-related allows employees and small business owners to focus on responsibilities that are far more important like customer service, sales, and more, without the need to hire more in-house employees. But all areas of the business must be outsourced. Handing off the incorrect tasks to a third party could hurt your company much more than it could help out. Listed below are 10 tech jobs that IT experts recommend small businesses to outsource. Hire IT Outsourcing Services For These Tech TasksInfrastructure as a Service or IaaS Outsourcing equipment like servers, hardware, as well as network systems to an infrastructure provider could help you save millions of dollars in labor and costs. Building your own infrastructure isn’t easy nor cheap. It will need not just a huge budget to buy and house them, but also heavy maintenance by skilled IT support professionals. By outsourcing, small businesses and startups could cut back on their budgets, because the infrastructure service provider does not only own the equipment but is also responsible for operating and troubleshooting the units. Users just have to pay on a subscription basis. Cloud Hosting Cloud computing lets businesses gain access to their required information anytime, anywhere, through the use of any device of their choosing. Hosting a cloud system is expensive and it could open up a company to security risks if the tech used is outdated. Through outsourcing, small businesses could concentrate on utilizing the cloud instead of maintaining it. E-commerce Website Design If you are not an expert in website development, then you must think about outsourcing the design of your e-commerce website to make sure that it does not only look great but also run efficiently and smoothly. This will help keep your clients from encountering problems as they browse or purchase products or services from your online store. Website Updates Together with building a well-designed website in the first place, it is crucial for businesses to make sure that their websites are updated, too. This could be a difficult job for those who don’t know what they’re doing. There is a lot to monitor to make sure that the website remains updated with the latest trends and changes in technology. Therefore, outsourcing these tasks could help you keep a strong presence online without getting in the way of other essential tasks. Cybersecurity Providers of managed IT services will inform you that your data is safe however, businesses must also outsource other important cybersecurity solutions. It is a smart move for companies to outsource their cybersecurity professionals instead of relying on the guarantees of IT vendors since there’s no company that could provide a 100% data safety guarantee. Two-Factor Authentication Two-factor authentication is a kind of security that asks users to provide two forms of identification if they want to access bank accounts or other confidential information. It could be in the form of a security code or a physical identification, or two different security codes. QA Testing If your team is devoting all of its time to creating products and apps, it could be a struggle to test each aspect to make sure that everything is perfect. Outsourcing can help keep your products and apps the best they could be without burning out your team. Business Applications It is expensive to develop an app. It seems like an excellent idea to develop apps that are tailored to your company operations and staff however, hiring a developer to create a business app needs a lot of time, patience, and money. Meanwhile, there’s a lot of extensive business applications that can be used for almost everything. Projects Outside Your Expertise IT experts are not professionals in all kinds of technologies. They might be knowledgeable in a certain area but that doesn’t automatically mean that they could handle a related project without any prior training. Given that, it’s better to outsource projects that are beyond your scope of expertise. Tasks That Can’t Be Automated In case you have a lot of cumbersome tasks to deal with, addressing them all yourself could be time consuming. If hiring another employee to get the job done for you is a waste of resources, then you should consider automating those tasks. If not, you should think about outsourcing. Call SpartanTec, Inc. in Fayetteville if you are considering IT outsourcing any of these top 10 tech tasks.SpartanTec, Inc. Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence via Blogger https://ift.tt/37QGPSG August 17, 2021 at 11:54PM
Why Your Business Needs 24/7 Cybersecurity Monitoring
You can significantly improve your threat alerts plus spend more time creating effective cybersecurity strategies if you hire continuous monitoring with the help of a reliable security services provider. Listed below are five reasons why you should consider 24/7 cybersecurity monitoring. The Dramatic Changes In The Cybersecurity LandscapeCompanies face a threat landscape that’s never been seen before. Almost every month, there’s news about a massive data breach. Big firms are struggling to keep up with the rise of threats that hit their security teams on a daily basis. Small and mid-size businesses are affected, too. As a matter of fact, cybercriminals are targeting SMBs since enterprise organizations have ramped up their cybersecurity Fayetteville NC defenses. Both SMBs and enterprise are facing several challenges. Plus, there’s that lack of internal resources as well as a small market for skilled IT experts who will manage everything. Having a security partner who will check your environment all day and night is what’s needed by businesses today. Experts have predicted that security outsourcing is going to be a major investment category in the coming years. Strict Compliance and Regulatory RequirementsThis year, security leaders are concentrating on dealing with the new compliance and regulatory requirements that may cost them millions in penalties and fines due to non-compliance. The General Data Protection Regulation (GDPR) is one of the first and most crucial new efforts in global regulation to have an effect on multinational businesses and organizations processing EU subject data. Aside from that, the United States is working on the Data Security and Breach Notification Act. The new bill is the first Federal regulation that will penalize firms that have been hacked. Almost every country is now taking consumer data privacy and protection seriously thanks to the introduction of the new legislation that will hold organizations accountable. It’s crucial for your company to take steps to reduce the risk of data compromise and establish some security controls to protect the consumer data. That is why regular network and security monitoring from a reliable provider of managed IT services is a must. Minimize Data Breaches
Call NowA team of IT professionals who review security logs and events all day and night can assist you in improving your MTTD or Mean-Time-To-Detect. The 2017 Ponemon Cost of Data Breach Study said that the average MTTD for a survey of 491 firms was 191 days and had a range of 24 to 546 days. Think about a hacker within your environment in that particular time frame. What’s the extent of the damage that one hacker or more could do to your company? When a threat actor gains access to your business, they could cause a lot of problems on endpoints and systems and then steal your data or perhaps hold it at ransom. Boost Your Mean-Time-To-Respond The main metric for several security teams to assess their effectiveness is in terms of the Mean-Time-Detect as well as the Mean-Time-To-Respond. When your security team determines or detects threats and triggers an alert, it will then become a matter of how long is needed to contain and remediate the threat. Some companies have invested millions in endpoint security, antivirus, and firewalls. However, these technologies can create thousands of alerts every day. This could cause your security or IT team to go through alert fatigue. But with 24/7 cybersecurity monitoring, your company can significantly improve your MTTR and MTTD with the appropriate alerts. A team of experts from a reliable IT consulting company can leverage Artificial Intelligence (AI), orchestration, and automation to boost alerts and determine the events that are significant. Call SpartanTec, Inc. if you have finally made the decision to work with a trustworthy team of IT experts who can take care of all your cybersecurity needs.SpartanTec, Inc. Cities Served: via Blogger https://ift.tt/3CHL6WC August 13, 2021 at 12:18AM |
Contact infoSpartanTec Inc. aboutStarted in 2002, SpartanTec Inc. is a complete technology solution provider. We are 100% committed to making sure businesses have the most reliable and professional IT partner. Our team of talented IT professionals can solve your IT nightmares once and for all.
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